6.1 Consumers have a statutory right of withdrawal when entering into a distance sale, and nacaninach provides information on this right below in accordance with the statutory template.

Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. If you have ordered multiple items as part of a single order and these items are delivered separately, the cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us (nacani) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email).

To meet the deadline for cancellation, it is sufficient for you to send notification of your intention to cancel before the cancellation period expires.

Exclusion of the Right of Withdrawal

Packages that have already been opened cannot be returned unless there is a clear product defect.

Consequences of Cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for any costs resulting from your choice of a delivery method other than the cheapest standard delivery option we offer), without delay and no later than fifteen days from the day we receive the returned goods. This refund will be made using the same payment method you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this refund. The refund may be withheld until nacani has received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods without delay and, in any event, no later than fourteen days from the date on which you notify nacani of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

You are responsible for the direct costs of returning the goods. The return shipment must be insured and trackable when sent back to nacani. You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to ascertain their nature, characteristics, and functioning.

6.2 In accordance with the law, nacani provides the following information regarding the model cancellation form:

Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.)

To: nacani GmbH, Elkofener Weg 10, 85567 Grafing

I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) or the provision of the following service (*)

1. Ordered on (*)/Received on (*)
2. Name of the consumer(s)
3. Consumer's address
4. Signature of the consumer(s) (only for written notifications)
5. Date___________

   (*) Delete as appropriate

Please return only items that are new and unopened. The merchandise must also be returned complete, i.e., in its original sales packaging along with any instructions and undamaged seals or other components. Returns that do not meet these requirements will not be accepted and will be returned to you.